STORM Consultancy Solutions STORM Consultancy Solutions

Terms of Service

Please read these terms carefully before using our website or engaging our services.

Last updated: 20 August 2025

1) Acceptance & Scope

These Terms of Service (“Terms”) govern your access to and use of our website and the professional services offered by STORM Consultancy Solutions (“STORM”, “we”, “us”). By using the site or commissioning services, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2) Definitions

  • “Services” means our consulting, deployment, training, analytics, support, and related professional services.
  • “MSA” / “SOW” means a master services agreement and statement(s) of work signed between you and STORM.
  • “Deliverables” means work products specified in an SOW.

3) Website Use

Site content is provided for general information only and may change without notice. You must not misuse the site or attempt to gain unauthorized access. Links to third-party sites are provided for convenience; we do not endorse and are not responsible for third-party content.

4) Professional Services

All Services are governed by an MSA and/or SOW. In the event of conflict between these Terms and an executed MSA/SOW, the MSA/SOW prevails. Milestones, assumptions, and client obligations will be set out in the SOW.

5) Client Responsibilities

  • Provide timely access to information, systems, facilities, and stakeholders.
  • Ensure required licenses and approvals for systems and data used during Services.
  • Designate a project owner and decision-makers; attend governance forums.
  • Back up data and systems prior to any changes, migrations, or integrations.

6) Fees & Payment

Fees, expenses, and taxes are specified in the SOW. Unless otherwise stated, invoices are due within 30 days of the invoice date. We may charge interest on overdue amounts to the maximum extent permitted by law.

7) Confidentiality & Data Protection

Each party will protect the other’s confidential information with reasonable care and use it only for the purposes of the engagement. Personal data will be processed in accordance with the Privacy Policy and, where applicable, a data processing addendum. You are responsible for obtaining any consents or notices required for personal data you provide to us.

8) Intellectual Property

  • Pre-existing IP: Each party retains ownership of its pre-existing materials, tools, and know-how.
  • Deliverables: As specified in the SOW, Deliverables are either licensed or assigned to you upon full payment; we retain a non-exclusive right to reuse general know-how and non-confidential templates.
  • Trademarks: All trademarks, including third-party marks, remain the property of their respective owners.

9) Third-Party Tools & DMS

We may work with third-party platforms and tools chosen by you or recommended by us (e.g., Distributor Management Systems such as Accenture NewsPage). Unless explicitly stated, STORM is not affiliated with or acting on behalf of such vendors; you remain responsible for third-party licenses and terms.

10) Warranties & Disclaimers

We warrant that we will perform the Services in a professional and workmanlike manner using reasonable skill and care. EXCEPT AS EXPRESSLY STATED, THE SERVICES AND SITE ARE PROVIDED “AS IS” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, OR DATA. EXCEPT FOR YOUR PAYMENT OBLIGATIONS, CONFIDENTIALITY BREACHES, OR INFRINGEMENT OF IP RIGHTS, EACH PARTY’S TOTAL LIABILITY UNDER THESE TERMS OR ANY SOW IS CAPPED AT THE FEES PAID OR PAYABLE FOR THE RELEVANT SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.

12) Indemnity

Each party will defend and indemnify the other against third-party claims arising from (a) its infringement of third-party IP rights, or (b) its gross negligence or willful misconduct, subject to prompt notice, control of the defense, and cooperation.

13) Term, Suspension & Termination

  • These Terms apply to site use at all times and to Services during the term of the applicable SOW.
  • Either party may terminate an SOW for material breach not cured within 30 days after notice.
  • We may suspend Services for non-payment or security risks.
  • Upon termination, you will pay for Services rendered and expenses incurred up to the effective date.

14) Force Majeure

Neither party is liable for delays or failure to perform due to events beyond its reasonable control (e.g., natural disasters, acts of government, war, labor disputes, internet outages), provided it takes reasonable steps to mitigate and resumes performance as soon as practicable.

15) Governing Law & Disputes

Governing law and venue will be specified in the MSA/SOW. If not specified, you agree that the law and courts of our principal place of business will have exclusive jurisdiction, without regard to conflict-of-laws principles. The parties will first attempt good-faith executive negotiation before litigation.

16) Changes to Terms

We may update these Terms by posting a revised version with an updated date. Your continued use of the site or Services after changes become effective constitutes acceptance of the revised Terms.

17) Miscellaneous

  • Entire Agreement: These Terms together with any MSA/SOW constitute the entire agreement.
  • Severability: If any provision is unenforceable, the remainder remains in effect.
  • Assignment: Neither party may assign without the other’s consent, except to an affiliate or in connection with a merger or sale of assets.
  • No Waiver: A failure to enforce is not a waiver.
  • Notices: Legal notices must be in writing to the addresses set out in the SOW/MSA.

18) Contact

Legal inquiries: legal@stormcso.com

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